You may view your order history by signing into Your Account and selecting Order History.
All orders shipped from SOS WAX and Skin Care will be subject to sales tax, applicable in accordance with Nevada State tax codes. Orders shipped to states other than Nevada will not incur sales tax. Tax is estimated at the time an order is placed, and a final calculation of the actual sales tax will be reflected on your order confirmation e-mail and packing slip.
SOS WAX and Skin Care accepts all major credit cards through Paypal. Credit card information entered in the site is secure and safe. All orders placed on this website are encrypted, thereby protecting any credit card information that is submitted at the time of the order. If you are uncomfortable entering your credit card information online, we will be happy to accept your order by phone. Please call (702) 907-8070.
As email is not a secure method of transmitting credit card information, we advise that for your protection you do NOT send credit card information via an e-mail message. Instead, we suggest that you call us directly at (702) 907-8070 with your credit card information.
We do not ship outside the U.S. when purchases are made online. We only ship to the continental U.S. at this time. Unfortunately, we cannot ship to HI, AK, or U.S. territories such as Guam, San Juan, U.S. Virgin Islands, etc.
Upon check-out, an email will be sent to you with a copy of your order. Once your order has shipped, you will receive an additional email to confirm shipment of your order. The shipping tracking information will be included in that email so that you may check status of the order at your convenience. Should you have any questions about your order status, please email us at [email protected].
Individual customer experiences with SOS WAX and Skin Care retail products may vary with respect to both effectiveness, and potential adverse reactions. Results are not guaranteed. Individual results may vary depending on skin type, sensitivity, age, and skincare history, as well as how the product is applied.
Shipping Methods and Rates
Our orders are shipped and delivered on business days (Monday through Friday, excluding major holidays.) Our standard shipping carrier is UPS Ground. We kindly ask that you anticipate 3-5 business days for standard shipping. Standard Shipping is free.
We only ship via UPS. We do not ship to APO or PO Boxes.
Upon check-out, an email will be sent to you with a copy of your order. Once your order has shipped, you will receive an additional email to confirm shipment of your order. The shipping tracking information will be included in that email so that you may check status of the order at your convenience.Should you have any questions about your order status, please email us at [email protected].
Report Order Problem
If your order is missing a product, contains a damaged item, or other concern, please email us at the Contact Us Page or [email protected]. To expedite your request, please have your order confirmation number available. We will always do our best to accommodate your concern as efficiently as possible.
Returns & Exchanges
All sales are final. We are unable to process returns or exchanges.
BY VISITING, BROWSING, SHOPPING, ACCESSING OR OTHERWISE USING THIS WEB SITE (“THE SITE”) OPERATED BY SOS WAX AND SKINCARE YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
Important Information about This Legal Contract
You agree to this User Agreement, and all of its terms and conditions, by visiting, browsing, shopping, accessing or otherwise using the Site. These terms and conditions are subject to change without prior notice at any time, at SOS WAX’s sole discretion. By visiting, browsing, shopping, accessing or otherwise using the Site after a change has been posted to the Site, the Customer accepts that change. Customers should check this User Agreement and the Privacy Pledge frequently.
Acceptance of Contract Terms
This User Agreement, and all of its terms and conditions, constitute a legal contract between you and SOS WAX (References to “you” or “your” shall refer to a customer of SOS WAX or other party that visits, browses, shops, accesses or otherwise uses the Site (the “Customer”); references to “SOS WAX” shall refer to SOS WAX and its affiliates.) By visiting, browsing, shopping, accessing or otherwise using this site (“Site”), you acknowledge that you have read, understood, and agree to be bound by this User Agreement and comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. If you do not agree to this User Agreement, as it may be changed by SOS WAX from time to time, do not use this Site. The material provided on this Site is protected by law, including, but not limited to, United States copyright law and international treaties. This Site is controlled and operated by SOS WAX from its offices within the United States. SOS WAX makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is not authorized. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.
Any claim relating to, and the use of, this Site and the materials contained herein is governed by the laws of the state of NV without regard to conflict of law rules. You consent to jurisdiction of the federal and state courts located in CLARK County, NV to hear any such claims.
The copyright in all material provided on this Site is held by SOS WAX or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SOS WAX or the copyright owner.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL SOS WAX BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF SOS WAX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
By accessing the Site and using the information therein available and/or by purchasing any products or services made available through this Site, you agree with SOS WAX, its service providers, agents, employees, successors, assigns, affiliates, parents, subsidiaries and any content provider or offer or of goods or services on this Site or through any other associated activity, that ANY CLAIM OR DISPUTE UNDER THE USER AGREEMENT AND ANY CLAIM OR DISPUTE THAT YOU MAY HAVE AGAINST ANY OF THESE PERSONS OR ENTITIES, WHETHER RELATED TO THE DESCRIBED TRANSACTIONS OR OTHERWISE, INCLUDING THE ENFORCEABILITY OF THIS ARBITRATION AGREEMENT, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION under the Code of Procedure of ARBITRATION-FORUM.COM (the “Code”) in effect at the time the claim is filed. The Code is available at http://www.arbitration-forum.com. Notwithstanding any choice of law provision included in this User Agreement, this arbitration agreement is subject to the Federal Arbitration Act (9 U.S.C. §§ 1-16) and the New York Convention on the Enforcement of Arbitration Awards (9 U.S.C. §§ 201-208 or as codified in the jurisdiction where enforcement of the award is sought). Hearings shall be held as provided by the Code and if any In-person Hearing is required, it shall be held in Las Vegas, NV. Each party shall bear its own cost of any legal representation, discovery, or research required to complete arbitration.
Please review our Privacy Notice, which also governs your visit to this Site.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use the Site only with a parent or guardian. SOS WAX reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
Communications to SOS WAX and Skincare
Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by SOS WAX for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, SOS WAX is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to SOS WAX or the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information.
Disagreement with These Terms and Conditions
If you disagree with any of the terms and conditions of this User Agreement, please do not visit, browse, shop, access or otherwise use this Site.