As a courtesy to others, please be on time or call to see if we can provide service when you arrive. We will try our best to accommodate, but late arrivals must be treated as a walk-in and will be seen when we are able.
No shows cause turmoil especially if you have a requested esthetician. No shows will not get maintenance wax discount pricing on next visit (even within the window). The next service will be regular price. Maintenance pricing can begin again on the following service. We reserve the right to require a credit card to hold all services for clients that repeatedly no show.
Credit Card Hold Appointments
Our longer services require a credit card to hold the appointment as we often bring in an additional esthetician for coverage. Your card will not be charged at booking. Our policy for the credit card hold appointments is:
- No Show: Your card on file will be charged 50% of the regular priced services booked.
- Cancellation within 6 hours of scheduled appointment time: A flat $25 will be charged, not to exceed 50% of the service fee.
Our deals we offer are really good! We can’t allow discounts to be combined. Our maintenance wax program is highly discounted as a reward to our regular clients, however additional discounts will not be honored on a maintenance wax service (military discount for example). We will make sure you get the best deal with your discount within our rules.