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SOS Ops Center Flash Report
Date
(Required)
MM slash DD slash YYYY
Shift
(Required)
AM
MID
PM
All Day
Name of Rep Filling Out this Flash Report
(Required)
First Name
Who are other Reps on Shift with you?
First names of others on shift
How was call volume during the shift today?
(Required)
Super busy
Slightly busier than normal
Normal
Pretty slow
Other
Are all Ops Center Checklists completed?
(Required)
Yes
No
Details
(Required)
Are there any IT or Maintenance Issues in the Facility?
(Required)
Yes
No
Details
(Required)
Are you running low on any supplies?
(Required)
Yes
No
Details
(Required)
Any difficult or abnormal client situations?
(Required)
Yes
No
Details
(Required)
Anything to pass along to management?
(Required)
Yes
No
Details
(Required)
Cash Deposit Confirmations
Aliante
Esti at Location
$ Amount of Deposit
Add
Remove
Does this total match with Zenoti for Aliante?
(Required)
Yes
No
Resolution:
(Required)
If amount DOES NOT match. This is an immediate Genet / Manager situation. Nobody leaves shift until reconciled.
Blue Diamond
Esti at Location
$ Amount of Deposit
Add
Remove
Does this total match with Zenoti for BD?
(Required)
Yes
No
Resolution:
(Required)
If amount DOES NOT match. This is an immediate Genet / Manager situation. Nobody leaves shift until reconciled.
Green Valley
Esti at Location
$ Amount of Deposit
Add
Remove
Does this total match with Zenoti for GV?
(Required)
Yes
No
Resolution:
(Required)
If amount DOES NOT match. This is an immediate Genet / Manager situation. Nobody leaves shift until reconciled.
Lake Mead
Esti at Location
$ Amount of Deposit
Add
Remove
Does this total match with Zenoti for LM?
Yes
No
Resolution:
(Required)
If amount DOES NOT match. This is an immediate Genet / Manager situation. Nobody leaves shift until reconciled.
Providence
Esti at Location
$ Amount of Deposit
Add
Remove
Does this total match with Zenoti for Prov?
(Required)
Yes
No
Resolution:
(Required)
If amount DOES NOT match. This is an immediate Genet / Manager situation. Nobody leaves shift until reconciled.
St Rose
Esti at Location
$ Amount of Deposit
Add
Remove
Does this total match with Zenoti for STR?
(Required)
Yes
No
Resolution:
(Required)
If amount DOES NOT match. This is an immediate Genet / Manager situation. Nobody leaves shift until reconciled.
Summerlin
Esti at Location
$ Amount of Deposit
Add
Remove
Does this total match with Zenoti for Summerlin?
(Required)
Yes
No
Resolution:
(Required)
If amount DOES NOT match. This is an immediate Genet / Manager situation. Nobody leaves shift until reconciled.
Signature
(Required)
