Using lukewarm water when cleansing the skin helps to maintain its natural moisture balance and prevent irritation. Clients at SOS Wax and Skincare should be advised to avoid using hot water, which can strip the skin of its natural oils and cause dryness. Recommending the use of lukewarm water for both face and body cleansing ensures that clients can care for their skin gently and effectively. This tip is particularly important for clients with sensitive or dry skin, as it helps to prevent irritation and maintain hydration. Providing this advice supports a healthy skincare routine and enhances the overall effectiveness of in-spa treatments. Encouraging clients to make this simple change in their cleansing routine can have a significant impact on their skin’s health and appearance.