Pre-Payment Policy

Explain the pre-payment policy for certain treatments, which may require full or partial payment before the service is rendered. Pre-payment policies are often used for time-consuming or expensive services and help secure the booking. Clear guidelines about when pre-payment is required, how it can be made, and the conditions under which it may be refunded ensure that clients understand their obligations and the spa’s expectations. This policy helps streamline the booking process and reduce no-shows.