First-time clients may be uncertain about what to expect from their treatment, including the process, results, and any potential side effects. It’s important to provide a detailed explanation of the treatment, including how it will feel, what the client might experience during and after the procedure, and the expected timeline for seeing results. Offering a clear, step-by-step overview of the treatment process helps first-time clients feel more comfortable and confident, ensuring a positive experience and setting realistic expectations.