Provide details about the spa’s loyalty program, including how clients can earn points, what rewards are available, and how points can be redeemed. This policy encourages repeat visits and rewards client loyalty. Clear guidelines on how the loyalty program works help clients take full advantage of the benefits, enhancing their experience and fostering long-term relationships with the spa. A well-structured loyalty program policy also contributes to client retention and satisfaction.
Loyalty Program Policy: How We Reward You for Your Loyalty
At SOS Wax, we believe in rewarding loyalty and dedication to our services. Our Loyalty Program is designed to offer rewards, encourage repeat visits, and enhance your overall experience with us. Here’s a detailed look at how you can earn, redeem, and enjoy exclusive benefits with the SOS Wax Loyalty Program.
How to Earn Points
Earning points at SOS Wax is straightforward and rewarding! Here are all the ways you can accumulate points:
- Spend and Earn: For every dollar spent on services, products, or bundles at SOS Wax, you earn 1 point. Every service—from waxing to skincare—is eligible for points, helping you save on future visits.
- Create an Account: Get 50 points just for creating your SOS Wax online booking account. This will not only give you access to booking features but also lets you track your points easily.
- First Visit Bonus: On top of the 50 points for account creation, earn an extra 25 points after your first paid visit. It’s our way of saying “thank you” for choosing us.
- Online Booking: Prefer booking online? Earn an extra 10 points for every service booked through our webstore. It’s easy, convenient, and rewards you every time.
- Rebook Quickly: Love your service and want to plan your next visit right away? If you rebook within 24 hours of your checkout, you’ll earn an additional 25 points.
- Give Us Your Feedback: We care about your experience! Earn 15 points by leaving feedback through the link we send after your visit. Your feedback helps us improve and gives you more rewards.
- Leave a Review: Earn 25 points by leaving a Google or Yelp review using the link we send at checkout. Your reviews help us grow, and we want to reward you for it!
- Referral Program: One of the most rewarding ways to earn points—refer a friend to SOS Wax, and when they complete their first visit, you’ll earn a generous 200 points. There’s no limit to how many friends you can refer!
How to Redeem Points
Redeeming your points is just as easy as earning them! Once you’ve accumulated at least 250 points, you can start redeeming them for discounts on services or products. Here’s how it works:
- 250 Points Minimum: To redeem points, you must have at least 250 points in your account.
- Use Points at Checkout: When it’s time to pay for your service or product, simply let our team know that you’d like to use your points, and we’ll apply the discount.
- No Cash Value: Points can only be used to discount services or products and cannot be redeemed for cash.
Point Expiration Policy
Your points are valid for up to 12 months from the date of your last purchase. If you don’t make a purchase or book a service for 12 months, your points will expire. However, we will notify you via email 30 days before points are set to expire, ensuring you have plenty of time to redeem them.
How do I join the SOS Wax Loyalty Program?
Joining the SOS Wax Loyalty Program couldn’t be easier. In fact, you don’t need to do anything special! As soon as you make your first purchase or book your first service with us, you’re automatically enrolled. Just create an online account through our webstore, and you’re good to go. What’s more, you’ll get 50 points just for setting up your account. No signup forms, no hassle—just rewards!
How do I earn points?
At SOS Wax, we make sure every dollar you spend counts. Here’s how you can start racking up those points:
- Spend and Earn: For every $1 spent on services, products, or bundles, you earn 1 point. Whether it’s a waxing service or a skincare product, your purchases will reward you.
- Bonus for First-Timers: New to SOS Wax? You’ll earn 50 points when you create your account and another 25 points after your first paid visit.
- Book Online for Extra Points: Every time you book an appointment online, you’ll earn 10 extra points.
- Rebook Quickly: When you rebook within 24 hours of your last appointment, you’ll earn 25 points. It’s a win-win for staying on track with your beauty routine.
- Feedback and Reviews: Earn 15 points for leaving feedback after your service. Want even more points? Leave us a review on Google or Yelp through the link we send at checkout, and we’ll credit you 25 points.
With these options, your points will add up fast!
How do I redeem my points?
Redeeming your points is just as easy as earning them. Once you have at least 250 points, you can use them to get discounts on services or products. Here’s how it works:
- At checkout, just let us know you’d like to use your points.
- The points will be applied to your total, giving you a nice discount on your favorite services or skincare products.
- The more points you have, the more you save!
Just remember that points can’t be used like cash—only to reduce the cost of services or products.
Do points expire?
Yes, your points will expire after 12 months of inactivity. But don’t worry—we’ll send you an email reminder 30 days before your points are due to expire. That gives you plenty of time to book a service and use your points before they’re gone. We want to make sure you don’t miss out on the rewards you’ve earned!
Can I earn and redeem points at different SOS Wax locations?
Absolutely! Whether you visit our Summerlin location or another branch, your points are tied to your account, not a specific location. This means you can earn and redeem points at any SOS Wax location. Your loyalty is recognized no matter where you go!
How does the referral program work?
We love referrals, and we love rewarding them even more! Here’s how it works:
- You can refer as many friends as you’d like—there’s no limit.
- When your friend books and completes their first appointment using the email they signed up with, you’ll earn 200 points.
- It’s an easy way to rack up points while helping your friends discover their new favorite wax or skincare service.
With the referral program, everyone wins—you get rewarded, and your friends get to enjoy SOS Wax for the first time.
What happens if I forget to use my points?
Your points will stay in your account until they expire after 12 months of inactivity. However, if you forget to use them, we’ll send you a friendly reminder 30 days before they expire. That way, you have a chance to book a service and take advantage of your points before they disappear.
Join the Loyalty Program Today
There you have it—everything you need to know about earning and using points at SOS Wax. Ready to start collecting rewards? Create your account today, and start earning points with every service and product you purchase. The more you visit, the more you’ll save!