Automated review management software helps the spa solicit, manage, and respond to client reviews across various platforms. This software automatically requests feedback from clients after their appointments and can prompt satisfied clients to leave positive reviews online. Clients benefit from a streamlined process for sharing their experiences, which helps them feel heard and valued. The software also enables the spa to address any concerns promptly, ensuring that client feedback is acted upon to improve service quality. This tool is essential for maintaining a strong online reputation and fostering trust among current and potential clients.