Incident Response Plan

An incident response plan outlines the steps to be taken in the event of an emergency, such as a client injury, allergic reaction, or equipment malfunction. This plan should include immediate first aid procedures, how to contact emergency services, and documentation of the incident. Having a well-prepared incident response plan ensures that staff can react quickly and effectively to any situation, minimizing harm and ensuring the safety of everyone in the spa. Regular training and drills are essential for keeping staff prepared.